New York, New York
Jobs for Humanity
Job Description
Join our Team: Tax Associate
At Intuit, we are looking for Tax Associates to join us during the upcoming tax season. If you have an active PTIN, we would love to connect with you!
What You Get:
Company Benefits: We offer a range of benefits including a 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts, and a free copy of TurboTax Live.
Work from Anywhere: Enjoy the flexibility of working 100% remotely, collaborating with our exceptional team from the comfort of your home or office.
What You’ll Bring:
Experience: As a Tax Associate, you should have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
Intuit Academy Badge: If you have obtained an Intuit Academy Level 1 badge, you are eligible with 1+ year of recent experience with 30 or more paid tax returns.
Passionate Helper: You are passionate about helping clients navigate the complexities of taxation, and you’re committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
Customer Service Skills: You possess excellent customer service skills and are excited to interact with customers through video and audio tools in a friendly, professional, and confident manner.
How You Will Lead:
Tax Preparation: You will help our customers complete their taxes using Intuit TurboTax products. This includes providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries.
Seeking the Right Answer: You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
Virtual Customer Interactions: As this is a virtual, customer-facing role, you will use our state-of-the-art video communication software to interact with customers. Additionally, you will document interactions to maintain accurate records.
If you reside in the United States and are ready to earn supplemental income by helping people with their taxes, apply now!