The Angel Jobs
Summary DescriptionWe are looking for a motivated Member Service Representative to be the first point of contact for all membership related questions, requests, and concerns. The Member Service Representative’s responsibilities include answering and directing phone calls, assisting with membership related issues, resolving complaints, and processing transactions.ResponsibilitiesAnswering phone calls and written questions, concerns, and complaints regarding membership.Providing information on membership fees, policies, processes, benefits, products, and services.Actively listening to members and identifying their needs.Recommending and cross-selling products and services to members and potential members.Investigating and resolving or escalating membership and payment issues.Assessing member eligibility and processing payments, applications, and requests.Documenting all inquiries and maintaining accurate membership records.QualificationsHigh school diploma/GED.Customer service experience required.Sales experience beneficial.Excellent communication skills, both written and verbal.Good listening and interpersonal skills.Strong attention to detail.Computer literate.Want to request an Interview? Find your State, click the Zoom link and Schedule!Tennessee, Virginia, Kentucky, Wyoming, Ohio & Oregon Residents:Zoom Link: , Colorado, , Illinois, New Mexico, Oklahoma, Utah Residents:Zoom Link: Jersey, New York, Connecticut, Rhode Island Residents:Zoom Link: , Mississippi, Alabama Residents:Zoom Link: & Maryland Residents: Zoom Link: Residents:Zoom Link: , Washington, Texas Residents:Zoom Link: & South Carolina Residents:Zoom Link:
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.