East Greenbush, New York
Epsilon is the leader in outcome-based marketing. We enable marketing that s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID , the most accurate and stable identity management platform representing 200+ million people, Epsilon s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter
Qualifications and Responsibilities
Works directly with clients and client account teams to accurately and efficiently interpret and process clients’ data-related materials in the completion of projects.
Manages and works with clients to build out campaign schedules based on the campaign requirements.
Insure the satisfaction of clients by providing solutions as well as accurate and efficient services.
Perform data processing tasks per established standards, procedures and operational guidelines.
Work closely with the data programming teams to execute direct mail campaigns through the use of different list processing products and services. Products and services include data quality review, data cleansing, address standardization, list hygiene, merge purge, keying (persistent identification numbers), campaign selection, postal presort and output reformats.
Conduct quality controls audits prior to the distribution of output media and related documentation.
Assist in the design and define scope of work details (e.g. process flow) and documentation for completion of tasks / projects.
Use proprietary and non-proprietary software in the completion of duties.
Demonstrate fiscal responsibility within the boundaries established by management.
Meet production schedules and perform various other duties as requested.
Expected to understand technologies including: UNIX, MSOffice, M/P platform and overall computer savviness do.
Higher level understanding of Technologies and Software
Perform data processing tasks per established standards, procedures and operational guidelines. Work closely with the data programming teams to execute direct mail campaigns through the use of different list processing products and services.
Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.
Able to manage multiple internal clients in multiple divisions under tight timelines
Work must be error free at end point. CSR must take direction from clients and internal trainer, execute and correct any errors through QC before materials go to client for approval.
Solves micro level problems at the project level.
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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