Brooklyn, New York
Crunch – Pacifico Group
Job Summary: The Personal Training Manager ensures that the club delivers a high quality fitness experience to all members.Responsible for communicating and upholding company standards and leading by example. Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness.Hires, trains and develops a strong team of Personal Trainers.Responsible for the successful attainment of department targets, including revenue and member retention.Is the point of reference for fitness expertise within the club.Span of Control / Organizational Relationship / People Management:Job Scope: 1 clubThis position directly manages the following positions inside the club: Assistant Head Coach (if club size warrants)Personal TrainersEssential Duties & Responsibilities:The FM is responsible for performing the following activities for the club:Staffing and Development [40% of time]Maintain a fully engaged and high performing fitness team that aligns with company values and goals. To achieve this objective, the FM will:Hire develop and manage performance of qualified Personal TrainersTrain & develop other staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retentionConduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals. Offer career growth and advancement opportunities as warrantedManage the Personal Trainer schedule including staying within budgeted non-session hours as submitted to and approved by the CMMediates club employee relations matters for all club fitness employeesDiscipline staff under the guidance of your direct supervisorFitness Management [40% of time]Ensure that all club members have access to a highly trained and professional fitness staff able to provide fitness counseling, training and programs within Crunch standards. The PT Manager is responsible for the successful attainment of fitness and supplement revenue goals. To achieve these objectives the PT Manager will:Ensure that all Personal Trainers are delivering high quality programs to their clientsDevelop weekly work schedules for fitness staff. Ensure that staff properly records their Time & LaborEnsure that staff compile with Time and Labor guidelines, and manage overtime in accordance with company guidelines.Provide member service and support related to fitness servicing issues Assist members and encourage their involvement in fitness services.Ensure accurate administration of Personal Training including usage of dotFIT, measurement tracking, workout programs etc.Responsible for achieving monthly, quarterly and yearly revenue objectives set forth by the Company with regards to personal training services and SupplementsHire, Train and develop new Personal TrainersRegularly train staff on industry updates and teach Personal Trainers to be continually successful to ensure that all clients are trained professionallySales and Service [20% of time: club specific]Participate and provide direct execution support in the fitness area.QUALIFICATIONS: Knowledge, Skills & Abilities:Knowledge of Crunch Certified Personal Training Program including program software (dotFIT, ABC/Datatrak, Crunch-U, VFP, Styku, Where applicable).Knowledge of Personal Training technique and program design.Must be able to adjust and operate all club equipment.Experience in coaching/motivating groups.Strong interpersonal & communication skills.Able to generate, maintain & demonstrate a friendly, enthusiastic & positive attitude.Possesses a strong member service focus.Responds professionally to requests and inquires from guests, members and staff.Education Level:High School Diploma or GED requiredBachelor’s Degree preferredCurrent Cardiopulmonary Resuscitation (CPR)Certifications: (One or more of the following certifications)American College of Sports Medicine (ACSM)Certified Personal TrainerAmerican Council on Exercise (ACE)Personal Trainer CertificationThe Cooper InstitutePersonal Trainer CertificationInternational Fitness Professionals Association (IFPA)Personal Fitness Trainer CertificationNational Academy of Sports Medicine (NASM)Certified Personal TrainerCorrective Exercise Specialist (CES)Performance Enhancement Specialist (PES)National Exercise and Sports Trainers Association (NESTA)Personal Fitness Trainer CertificationNational Federation of Professional Trainers (NFPT)Personal Trainer CertificationNational Strength and Conditioning Association (NSCA)Certified Personal TrainerCertified Strength and Conditional Specialist (CSCS)Experience:1-2 years as a Personal Trainer/Crunch Coach preferredPreferred: Prior management experience in retail/hospitality industry leading 3-10 employeesPreferred: Consultative sales experiencePhysical Requirements:Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the publicRegularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 poundsTravel: Must be able to travel by car and airplane up to 5% of the timeCrunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.