Network Administrator

Seattle, Washington
Lindblad Expeditions
WHO WE ARE
Lindblad Expeditions is the pioneer in the Expedition Travel space, from taking the first citizen explorers to Antarctica in 1966, to opening the Galapagos and Easter Island to tourism in 1967, to leading the first tourist expedition through the Northwest Passage in 1984, to launching our innovative partnership with National Geographic in 2004. Now taking nearly 25,000 guests per year to some of the world’s most remote and pristine locations on our fleet of 16 ships, we do whatever it takes to ensure our guests experience the “Exhilaration of Discovery”.

ABOUT THE ROLE
New York-based travel company is looking for an experienced Network Administrator. The Network Administrator handles all facets of our computer network. They are responsible for staying abreast of new technology, industry standards, and best-practice security, then taking these findings and applying them to the company’s needs, in conjunction with the VP of Information Technology.
RESPONSIBILITIES
Install, maintain, and upgrade our servers, often running on a Hyper-V architecture.
Maintain Active Directory structure, security, and group policy.
Backup, tape rotation, backup verification, and restore.
Administer MSSQL and all applications that use the databases, including installation, upgrades, and upkeep of applications and MSSQL.
Manage all business systems including, but not limited to, financial systems, ticketing systems, POS, and Cloud Applications.
Maintain aspects of our MS Exchange email and messaging infrastructure.
Maintain and upgrade, as needed, our network backbone, and maintenance of switches.
Maintain and upgrade, as needed, our firewall and telecommunications, including remote access.
Maintain Technology security procedures, in cooperation with the VP of IT.
Research and evaluate new software and hardware considered for purchase, in coordination with support staff.
Work directly with the support staff on the implementation of policies, procedures, and best practices.
Maintain patch schedule, virus protection, and local firewalls for desktops and servers.
Other responsibilities that include, but are not limited to, DHCP, DNS, and Remote Desktop Services.
Create documentation of the network environment.
Create How-To documentation as needed by end users.
Provide desktop support to all users in the office.
Provide remote support as needed to our US and Galapagos fleet.
Additional duties as assigned.
REQUIREMENTS
Strong knowledge of the MS Windows environment including, but not limited to, Active Directory, Group Policy, and Exchange.
Strong knowledge of MS SQL and experience with business systems that utilize it.
Strong knowledge of virtual systems, including Hyper-V & VMware.
Knowledge of backup systems (experience with Veritas a plus).
Fundamental understanding of IP networking, including subnetting and VLANs.
Experience with Office 365 & Azure.
Experience with Amazon Web Services.
Demonstrated ability to solve advanced problems and to organize and track tasks to completion.
Excellent written and oral communication skills.
Availability outside of working hours in case of emergencies and upgrades, with the ability to be reached by cell phone at all times.
Must be a team player.
Ability to lift 50lbs.
QUALIFICATIONS
Associates Degree or Bachelor’s degree
Minimum 2-3 years of experience in an IT environment.
Certifications: Network+ Certification, Microsoft Certifications, or AWS certifications are a plus.
OUR BENEFITS
• Travel benefits for employees and their family
• Voyage of Discovery trips for employees to travel as guests
• Health insurance including Medical, Dental, Vision
• 401(k) plan with employer match
• Long-Term Disability, Life & AD&D Insurance
• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
• Pre-Tax Commuter Benefit
• 7-8 Paid Holidays
• 2-3 Floating Holiday Options (pro-rated per start date)
• Up to 15 days of vacation (pro-rated per anniversary year)
• Parental Leave
• Sick/personal days per city & state ordinance
• Pet Insurance discount

Communication Skills
Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate-both in writing and orally-with a professional demeanor.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms.

COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate’s region/town/cost of living.

For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.

EQUAL OPPORTUNITY EMPLOYER STATEMENT
At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.

Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.