IT Support/Junior Admin

Southampton, New York
Pollo Regio
Our company supports world-class real estate brokers and gives them the tools they need to sell or rent residential and commercial property. We take pride in our innovative technology and path defining user experiences.

Tech-savvy individual sought in order to provide pleasant in-person and remote technical support for the user community.

• Build relationships with agents and staff to provide service and support of our technology systems.
• Provides technical support to day-to-day IT needs including troubleshooting, diagnosing problems and implementing corrective actions in a PC and Mac environment.
• Assist agents with cell phone set up and troubleshoot any issues
• Maintaining PC’s, printers, etc

Requirements

Desired Skills Must live in Suffolk County, NY

• • 1-2 years IT experience
  • Computer Hardware knowledge
  • Intermediate Networking knowledge
  • Intermediate Windows 10 Knowledge
  • Troubleshooting Printers/Windows 10/IPhone/Android/Networking/Hardware
  • Chrome/Fire troubleshooting
  • Microsoft Office Suite
  • Basic hardware repair
  • Active Directory
  • Networking / IP configuration
  • Understand WiFi concepts
  • Must be tech-savvy and fluent with current consumer technology
  • Must have a pleasant personality and be comfortable in a customer support role
  • Must be able to handle pressure
  • Must have prior experience in a customer support role
  • Ability to think out-of-the-box and deal with many customers simultaneously
  • Must be a quick learner
  • Must be able to adapt to and adopt new technologies
  • Ability to teach and guide
  • Must travel to the different offices weekly and as needed when remote will not work.

Benefits

Brown Harris Stevens of the Hamptons, LLC is an equal opportunity employer.