IT Internship, UBS Arena

Elmont, New York
Delaware North
The Opportunity

Delaware North Sportservice is searching for an IT Intern to join our team at UBS Arena in Elmont, New York. In this role you will support the IT operations at UBS Arena under the direction of the Director of IT, while following all local, state, and company standards and under the highest level of confidentiality.

Per city, state, or client mandate, all current and new hires at this location are required to have received an authorized COVID 19 vaccination. You will be asked to confirm this prior to receiving a job offer.

Responsibilities

• Set up and maintain PCs, laptops, printers, and other peripherals for end-users.
• Provide first class technical support for all computer systems on property.
• Assist all other departments in ensuring positive customer satisfaction in all aspects of daily operations.
• Provides professional end-user equipment support.
• Provide support for events, marketing, and manager meetings, including the setup and tear down of laptops, projectors, etc.
• Maintain digital signage throughout the property.
• Responsible for maintenance, installation and repairs of all equipment associated with audio systems, telephone systems, security systems, satellite systems, computers and networks, and all associated cabling throughout facility.
• Provide application support for Player Tracking Systems, POS systems, Casino CAD, Global Payments, etc.
• Troubleshooting TCP/IP, LAN/WAN connectivity, switching and routing.
• Operate and troubleshoot facility IP based phone & PA system.
• All other duties as assigned.

Qualifications

• Sufficient working knowledge of Microsoft windows network environment and solid understanding of VMWare-VSphere and GroupWise Post-office Systems.
• Proficient with Microsoft applications and operating systems, including Windows, Office, and server environments.
• Ability to manage projects and ensure that project(s) are completed meeting set goals; attention to detail is crucial.
• Must be available for on call.
• Knowledge in routers, layer 2/3 switches, and security appliances.
• Intermediate knowledge/experience with point of sale (POS) preffered but not required.
• General knowledge of Micros SIMS 1

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.