Information Technology Support Specialist

Norwalk, Connecticut
Itecco

IT Support Specialist – Norwalk, CT – $70K

Role – IT Support Specialist

Location – Norwalk, CT

Salary – $70K

*** Apply now – Interviewing Immediately ***

Are you interested in a dynamic IT career where you get the chance to grow your technical skillset within a fantastic work environment? My client is one of the state’s leading Corporate Communications Consultancies and are now looking for a highly ambitious and talented IT Support Specialist to join their expanding team.

The ideal candidate will be able commute to the Norwalk office during Covid, with the option to work from their New York City branch after the pandemic if preferred.

Key Responsibilities

** Provide technical assistance and support for incoming user issues

** Utilize the Help Desk ticketing system to log problem resolutions

** On call duties once per month

** Set up and deploy new computers using standard imaging process and configuration procedures

** Install, modify, and repair computer hardware and software

** Assist with Mitel telecommunications systems administration

** Onboard new Team Members by creating accounts in Active Directory and other applications

** Mobile device setup and troubleshooting

** Active Directory and Microsoft 365 administration

** Light server, network and firewall configuration and troubleshooting

** Ability to create procedures and user focused instructions

The ideal candidate will have as many of the following skills in their repertoire as possible, alongside great communication both verbal and written, as well as a demonstratable interest in emerging technology solutions.

Requirements:

** At least 3 years of IT experience working in Windows environment

** Experience with Microsoft 365 administration

** Solid technical knowledge with the ability to learn new systems quickly

** Excellent troubleshooting and customer service

** Strong knowledge of the Microsoft Office suite

** CompTIA and/or Microsoft certifications a plus

The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail or send your CV direct to me at (stuart . . com) and call me on

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