Financial Services/Administrative Assistant

Port Jefferson Station, New York
Fortitude Investment Group, LLC.

Industry

Administrative Assistant/Financial Services

Employment Type

Full-time

Job Functions

Administrative Assistant

Compensation

$Market Rate Negotiable

Fortitude Investment Group

Fortitude Investment Group is a private wealth management firm based out of Port Jefferson NY 11777. At Fortitude investment Group we pride ourselves on being strong minded individuals who have created an opportunistic work environment and passion for self drive and we anticipate the same from each employee. Currently we are looking for immediate placement for a well-qualified financial assistant to aid in the branch operations of Port Jefferson NY office. We are currently looking for an Administrative Assistant to perform a variety of administrative and customer service functions to support the day-to-day Premium Finance/Brokerage administration responsibilities below:

As an Administrative Assistant you will:

Be responsible for the client service functions of one or more Financial Representatives encompassing the wealth management or portfolio management business, including any operational functions necessary to meet client service requirements. You will also provide support to the Chief Operating Officer of Fortitude Investment Group .

Assistant Responsibilities

• Responsible for client inputting, which includes managing Financial Representatives(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets and establishing an ongoing communication/client service plan.
• Answers all incoming general “office” phone calls and handles as appropriate. Initiates action and advises appropriately.
• Schedules appointments, manages calendars of multiple licensed financial professionals/representative.
• Stay current and understand firm policy and procedures in an ever changing regulatory environment, being able to articulate the reason for certain requirements to clients as needed.
• Maintain Client Relationship Management (CRM) system for Financial Representative(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
• Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed
• Ensures compliance with policies regarding correspondence, books and records requirements including trade policies, seminars, and marketing.
• May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
• Maintain primarily electronic files and ability to retrieve the information quickly as needed.

What We Look For

• Bachelor’s degree or industry experience comparable to Bachelor’s degree.
• 2+ years of prior industry and/or administrative work experience or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
• Not required: Series 7/63 or 7/66 or 7/63/65 licensed
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate our Private Wealth Management technology platforms (Albridge, AI Insights, Schwab CT, Company CRM (Redtail), etc.).
• Excellent verbal and written communication skills (including e-mail)
• Strong organizational skills — consistent ability to prioritize work flow of self and staff in order to achieve specific goals in a timely manner.
• Understands compliance regulations including the client complaint process and correspondence policies. Maintains client confidentiality in all situations.
• Detail oriented with an emphasis on accuracy. Critical thinking and proactive problem solving skills.
• Good analytical skills with ability to perform semi-advanced math.