Director of Learning and Development

New York, New York
Comunilife

The Director of Learning and Development will report to the Deputy Chief Operating Officer. The Director is responsible for developing and providing the essential education and training needs of all staff to ensure they have the necessary knowledge and skills to perform their job. The Director will implement the organization’s current multi-year training needs model and continue to assess the training needs of the organization. The Director will research, design and implement effective methods to educate, train and measure the performance efficiency of the workforce.

Responsibilities

• Implement the year one and year two training goals outlined in the organization’s current training needs assessment.
• Collaborate with internal departments, external entities and subject experts to develop and implement training strategies and policies to improve internal processes that meet regulatory and organizational requirements.
• Continue to assess employees’ training needs in relation to the organization’s goals, including conducting focus groups with managers, supervisors, and line staff. Revise training resources to meet the existing and emerging training needs of the workforce.
• Obtain and /or develop effective training materials utilizing internal and external resources.
• Coordinate training for managers, supervisors and employees based on information acquired through attended workshops.
• Develop and administer evaluation instruments that measure the effectiveness of training programs.
• Create and maintain an electronic database of employee training records and produce statistical reports.
• Serve as liaison for the organization to external training committees and staff development planning groups.
• Plan, organize and facilitate employee development and training events.
• Develop and maintain organizational communication strategies to inform employees of training and development events and resources.
• Visit Comunilife’s program locations as needed to perform all aspects of the responsibilities required by the position.
• Perform other duties as assigned by the Deputy Chief Operating Officer.

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Strong presentation skills
• Ability to evaluate and research training options
• Ability to design and implement effective training and development curriculum.
• Proficient computer skills, including MS office, Google Workspace
• Excellent interpersonal skills

Qualifications

• Bachelor’s degree in relevant field (Human Resources, Education or a related field).
• Five years of progressive experience designing and implementing employee development training programs, or a satisfactory combination of education and experience.
• Experience working in an organization providing human services is a plus.