Garden City, New York
Apple Bank for Savings
Digital Banking Services Representative
Garden City, Long Island
Support the day-to-day operations of Retail and Business Online Banking. This includes bill payment functions. Support to Customer Line staff through the call center and Branch staff through the Help Desk for assistance with customer related issues for all aspects of online banking. Respond to customer communications received through the online banking as well as the bank’s general customer facing email. Support call center handling calls for the Help Desk and VISA support queues as well as support customer care during times of peak demand or as needed. Troubleshoot digital banking issues and open trouble tickets with vendor and log complaints accordingly.
Essential Duties & Responsibilities:
AdditionalDuties & Responsibilities:
Skills, Education & Experience
Apple Bank offers Medical/Dental,Vision,401k and Tuition Reimbursement to full time employees.
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.
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