Corporate Concierge

Westport, Connecticut
Bridgewater Associates
Corporate Concierge
About Bridgewater

Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors. Our investment process is driven by a tireless pursuit to understand how the world’s markets and economies work – using cutting edge technology to validate and execute on timeless and universal investment principles.

Powering this engine requires a diverse community of investment professionals, technologists, managers and other specialists. The firm attracts independent thinkers who share a commitment to achieving excellence in their respective lines of work and operating in our unique culture. Bridgewater was founded in 1975 and its principal offices are located in Westport, CT – an hour outside New York City.

Our Culture

Bridgewater aspires to be an idea meritocracy in which radical transparency and believability-weighted decision-making allow the best ideas to prevail. Feedback is frequent and flows in all directions, meetings are recorded and shared, mistake-based learning is encouraged, and everyone is expected to uphold high standards of excellence and personal accountability.

Diversity and Inclusion (D&I) is central to that mission – to develop the deepest understanding of markets and economies we must find, retain, and grow the best talent across gender identity, race and ethnicity, sexual orientation, gained experiences, and more. To unlock the power of that diversity also requires an inclusive environment. In pursuit of this vision, Bridgewater has a full-time D&I team reporting to our CEO, vibrant affinity networks, and several companywide initiatives to drive progress. Ask your Bridgewater recruiter to learn more.

About the Real Estate & Facilities (REF) Department

The REF department leads and optimizes a portfolio distributed across multiple sites and delivers day-to-day services to ensure an excellent workplace environment for all Bridgewater associates, clients and guests. It is responsible for achieving sustainable excellence by delivering systemized planning and services and outcomes as the requirements of the business change over time. Services are delivered using a combination of subject matter experts with external experience, as well as general management resources with significant exposure and rotation throughout Bridgewater.

About the Role:

We are seeking a highly professional and outgoing teammate with common sense who has an affinity to provide customer service at the highest standards while continually searching for ways to improve. The Corporate Concierge Team has the distinct responsibility of acting as the face of the company by screening all incoming calls to the main line, greeting everyone who walks into our lobbies, and serving as a central resource of information and assistance to employees across the firm. The team is the first line of security for visitors entering the building and operates consistently with access control policies. An ideal candidate is open to working a structured schedule, flexible to working at different sites, and thrives in a fast paced and high-energy work environment.

You will drive the following responsibilities:

• Answer and direct all internal and external calls that flow through reception
• Monitor all guest arrival and departures while ensuring an excellent guest experience
• Be a central information resource to the firm and provide concierge services
• Partner with security team to ensure all guests and employees align with security policies
• Work on projects that advance the goals of the team and department

We are looking for candidates with the following minimum qualifications:

• Strong customer service focus and passion
• Common sense thinker who can apply sound judgment in new or ambiguous situations
• Highly organized and effective multi-tasker in a fast-paced environment
• High degree of composure and social skills
• Professional and empathetic
• Ability to assess and recommend process improvements
• Excellent written and verbal communication skills
• Open-minded, questioning, and reflective, someone who is comfortable giving and receiving feedback
• Proficiency in Microsoft Office programs (Outlook; Excel; Word) and a general affinity to learn new software tools
• Relevant work experience and/or bachelor’s degree preferred, but not required

Why Choose Bridgewater?

It takes all types to make Bridgewater great. We seek a diverse group of innovative thinkers and push them to engage in rigorous and thoughtful inquiry. We develop people through an honest examination of their abilities and performance, enabling personal growth and professional development. We strive to provide you opportunities that will challenge you and unlock your potential.

One of our core priorities at Bridgewater is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. As such, currently Bridgewater offers a competitive suite of benefits including:

• Health insurance with 100% premium covered and access to additional concierge medical services
• 401(k) plan with generous employer match
• Paid time off, including fully paid parental leave and a competitive PTO package
• Workplace flexibility and access to back up childcare
• Financial assistance for family building support, including adoption and egg freezing
• Workplace wellness, including on-site gyms, free meals and healthy snacks, and meditation rooms
• An engaged and active community that includes many company events, affinity networks, and extracurricular interest groups

Bridgewater reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations

This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Bridgewater has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Bridgewater Associates, LP is an Equal Opportunity Employer