Concessions Stand Manager, UBS Arena

Elmont, New York
Delaware North
The Opportunity

Delaware North Sportservice is hiring a Concessions Lead to join our team at UBS Arena in Elmont, New York. As a Concessions Lead you will supervise an assigned concessions stand or multiple stands and lead associates in the delivery of excellent guest service at all times.

Per city, state, or client mandate, all current and new hires at this location are required to have received an authorized COVID 19 vaccination. You will be asked to confirm this prior to receiving a job offer.”

Responsibilities

• Supervises and coordinates activities of concession associates on a per shift basis, including training, counseling and enforcing work procedures and service standards.
• Ensures job performance of stand attendants via GuestPath Service Standards and operational service standards, health department, and all related operational standards.
• Inspects all stands and portables in the assigned area, ensuring all stands, portable carts and surrounding areas remain clean, sanitized, and safe and that all equipment is working properly.
• Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management as needed.
• Verifies stand inventories before and after each event, and as assigned.
• Verifies food preparation for timeliness, and proper quantities.
• Evaluates and documents performance of stand attendants.
• Performs opening and closing procedures for assigned area.
• Assists concession associates in serving guests as business levels demand.
• Performs other duties as assigned.

Qualifications

• Minimum of one year experience in foodservice position required; previous experience as a stand attendant or stand manager preferred.
• Previous supervisory experience preferred.

Physical Requirements

• Constant standing, walking, bending, reaching and repetitive motions.
• Ability to perform normal lifting of stock up to 50 pounds.
• Frequently immerses hands in water, soaps and sanitizer.
• May be exposed to variable temperatures, including extreme hot and cold, depending on season.
• May be required to work in confined and/or narrow spaces.
• Hazards include but are not limited to cuts from broken glass, slips, trips, falls, cuts, burns and strains.
• Noise level may be moderate-to-high during busy times.

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.