Buffalo, New York
Business Systems Analyst / Technical Project Manager – Buffalo
This is a hybrid (40% remote and 60% onsite) role in Buffalo, NY.
Here at Odoo, we create user-friendly business software to streamline any company. That’s why we built a range of easy-to-use business applications with tools to address every business need. With over 8 million users worldwide, ranging from startups to large enterprises, we give companies the tools they need to grow. If you want to help, people transform their business with software, join our Business Systems Analyst Team!
We’re looking for a Business Systems Analyst to work one-on-one with clients across the Americas and simplify their business processes with Odoo. This is an implementation project management role for someone excited to work at the intersection of software and business. You’ll be trained to become a subject matter expert across Odoo’s many diverse apps (there are over 50!). If you have a proactive, “get it done” adventurous spirit, this job is for you.
Be a full-cycle ERP Business System Analyst for the North American market, providing our clients with a top-notch end-user implementation experience. You will set up apps for existing clients and implement our software while instructing the end user in its usage.
Manage client relationships while implementing Odoo SaaS solutions
Analyze all aspects of clients’ business operations to map their processes to Odoo’s solutions
Quantify the resources required for a task/project related to an Enterprise Resource Platform implementation
Project manage ERP implementations to create systems that are then used by clients that want a product they love. Integration involves Sales, CRM, E-commerce, supply chain, manufacturing, inventory, POS, accounting, and more
Collaborate with Odoo’s developers to execute clients’ business requirements
Collaborate with clients’ implementation managers on User Acceptance Testing and End User Training
Occasionally advise the sales team during pre-sale regarding complex implementations
Work with clients to train their end users on the Odoo platform
Bachelor’s Degree preferred
Excellent planning, mapping, and communication skills combined with client interaction, being able to make in-the-moment decisions based on new information constantly
An affinity with the Information Technology world, you understand the use cases of ERP (Enterprise Resource Planning software)
Passion for software
Enthusiastic to learn
Excellent communication and interpersonal skills
Nice to Have:
Experience in a SaaS or ERP company
1-2 years experience in post-sales implementations
You are able to work in a fast-paced startup environment with a hands-on attitude.
You are open-minded and can react to change with agility.
You have an intrapreneur mindset and are not afraid to take appropriate initiatives.
You are a quick and autonomous learner.
You have a passion for software.
You are approachable, honest, and a fun team player.
Compensation and Perks:
Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
PTO (Paid-time-off), paid sick days and paid holidays
Employee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals
Evolve in a nice working atmosphere with a passionate, growing team!
Snacks, fruit, and coffee/drinks on tap!
Pre-tax commuter benefits such as parking and transit
Company-sponsored events for groups of 6+ employees
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.
The annual compensation range for this role is $55,000-$80,000. Please note that actual annual compensation may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.
Job Type: Full-time
Pay: $50,000.00 – $80,000.00 per year
Employee assistance program
Flexible spending account
Health savings account
Paid time off
Under 1 year
8 hour shift
Work Location: Hybrid remote in Buffalo, NY