Bilingual Assistant Office Manager

Brooklyn, New York
New York Psychotherapy and Counseling Center (NYPCC)
Company Description

New York Psychotherapy and Counseling Center (NYPCC) is a leading non-profit organization in New York that has been caring for the community for over 40 years. We are founded on the belief that everyone, no matter age, race or socioeconomic status, is entitled to the best possible mental health treatment. With five treatment facilities within Brooklyn, Queens, and the Bronx, we assist children, families, and individuals with behavioral and emotional challenges in becoming more productive, independent members of society.

Job Description

We are currently seeking a bright and self-motivated Bilingual Assistant Office Manager to join our team. This is a full-time position that will be based out of our 102 Pilling Street, Brooklyn, NY location

The Assistant Office Manager provides support to the Operations/Office Manager with the supervision of competent support services including, but not limited to, external and internal facility operational communication systems, Front Desk Receptionists, frontline support and other clerical duties.

Benefits Of Working With Us

NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. We offer a very competitive salary with full benefits including:

• Medical
• Dental
• Vision
• Paid Time Off
• Student Loan Pay Down Incentive
• 403b Retirement Plan
• Excellent Salary (including increases) & Bonuses
• Amazing Culture
• Opportunity to give back to the community
• Job Stability and Growth Opportunities (40 Years in the industry)
• Perkins and other loan forgiveness may also be available

Job Responsibilities

• Assist with managing the reception area to ensure effective telephone and and all frontline communications both internally and externally to maintain a professional image
• Provide ongoing training and guidance to Front Desk Receptionists in their duties and responsibilities
• Assist with supervising the maintenance and alteration of office areas and equipment, as well as layout, arrangement, and housekeeping of office facilities
• Provide assistance with employee performance appraisals and observations to report back to Operations/Office Manger
• Assist with the MetroCard distribution and reconciliation process
• Maintain and update staff schedules
• Monitor inventory and facilitate requests for office supplies, furniture, and equipment for the entire program location
• Assist with supervising the maintenance of office equipment, including, but not limited to, PC and peripheral equipment, printers/scanners, copiers and fax machines
• Familiarity with using Video Telehealth Technology or Video Meeting Platforms
• Serve as backup to the Operations/Office Manager in their absence
• Meet regularly with Operations/Office Manager to discuss office/program operations
• Assist with crisis intervention as needed
• Perform other duties as assigned by Supervisor

Qualifications

• High School Diploma or equivalent
• 2-3 years of experience in a clerical position
• Must be bilingual English/Spanish
• Demonstrated experience working with small groups and interdisciplinary teams
• Exceptional leadership and management skills
• Excellent communication and organizational skills
• Outstanding customer service skills
• Great written and verbal communication skills and organizational skills
• Highly Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
• Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality
• Able to work well in a fast-paced environment and adapt to agency operational requirements
• Ability to occasionally lift office products and supplies weighing up to 20 pounds
• Passionate about NYPCC’s mission and values

Additional Information

All your information will be kept confidential according to EEO guidelines.