Assistant IT Infrastructure Tech

Poughkeepsie, New York
MARSHALL & STERLING INC

Description:

Why Join Marshall + Sterling?

As a 100% employee-owned company with roots dating back to 1864, Marshall + Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most so they can move forward with confidence. Our vision of creating a future that’s safer and more secure drives everything we do.

Innovation is not optional here it’s imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.

At Marshall + Sterling, you’re not just joining a company you’re joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.

This role is based out of the Poughkeepsie Main St Office.

We’re seeking a detail-oriented and motivated Assistant IT Infrastructure Technician to join our IT department. This is an excellent opportunity for an entry-level candidate with hands-on technical curiosity who is ready to grow in a supportive, professional environment. This role provides hands-on assistance with maintaining and supporting our company’s IT infrastructure.

• Work under supervision to support IT infrastructure and networking tasks
• Assist with installing, configuring, and troubleshooting hardware and software (e.g., computers, printers, network devices)
• Provide support with network connectivity issues and help monitor network performance
• Assist with troubleshooting VoIP phone systems and other communication tools
• Contribute to documentation efforts for system setups and technical procedures
• Provide backup support to the IT help desk team
• Support on-site installations, including cabling and physical setup of equipment
• Demonstrate strong communication skills and a willingness to learn

Requirements:

• Proficiency with AI tools, task management systems, and Microsoft Office.
• Valid driver’s license and ability to travel between office location
• High school diploma or equivalent required; associate’s degree in IT or a related field preferred
• 02 years of experience in IT support or help desk settings
• Basic knowledge of networking concepts and Microsoft Office applications

Total Rewards Package:

Compensation: $50,000-59,000 annually, paid on an hourly basis. Based on experience, education, and work location.

Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!

Employee Stock Ownership Program

As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here’s what makes our ESOP so valuable:

• Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company’s success.
• Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company’s growth and success.
• No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment.

For more information on our culture and benefits, please visit us at : Careers – Marshall+Sterling

MS24

Compensation details: 0 Yearly Salary

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